Human Resources & Employee SelectionThis series is designed to provide a solid foundation for the research of various business topics. This volume explores the primary operating procedures of a human resource department, highlights benefit plan design processes, and details different methods for hiring and retaining employees.
ManagementUnlock the secrets to turning even ordinary employees into extraordinary performers! Do you want to become invaluable to your company? The unparalleled key to achieving that notoriety is to learn how to boost your managerial skills and bring out the best in your people. If that sounds simple, that's because it is! Great managers are made, not born. Renowned success expert Brian Tracy has written Management, a handy, easy-to-follow guide to help you improve yourself as a manager and a professional in general. In Management, Tracy shows how anyone can easily: Set performance standards Delegate productively Define key result areas Concentrate attention and resources on high-payoff activities Hire and fire effectively Build a staff of peak performers Hold meetings that work Communicate with clarity Negotiate successfully Remove obstacles to performance, and more! Filled with practical, proven techniques and tools, Management is an essential guide that shows you how to bring out the best in your people--and be seen as an indispensable linchpin by the leaders of your organization.
Successful Business Process ManagementToo few standard procedures within an organization and inefficiency will inevitably ensue. But too many, and creativity is stifled. This catch-22 is enough to make heads spin! How does one settle on the perfect mix that will streamline activities and create smooth workflows?Successful Business Process Management has done all the homework for you and provides a succinct, accessible overview on the training and tools available for process improvement that fills that gap of being not too rigid nor too blasé. Step-by-step instructions explain how to:* Overcome resistance and apathy to standard procedures * Take a systematic rather than ad hoc approach to process management * Design key processes and capture them in documented procedures * Revise existing processes when feasible * Roll out the changes so people know what to do * Embed them in the organization for reliable outcomesWith the increasingly complex organizations of the twenty-first century, it is vital that companies have standard, documented processes and procedures in order to achieve high levels of quality and productivity--yet they can't afford to dampen the innovativeness that got them on the map in the first place. In Successful Business Process Management learn how to get it just right.